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Appeal
http://www.astats.nl/AStatsForum/viewtopic.php?f=11&t=8612
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Author:  ToxicG0AT [ Sun Nov 12, 2017 9:40 pm ]
Post subject:  Appeal

http://astats.astats.nl/astats/User_Inf ... 8378217365

Hello a while ago i used a program called SteamAchivementManager and unlocked some achievements because i'm a idiot, i think it was like 13 games it said on astat's but although i relocked them they still showed on my profile on astats. So to make my profile completely clean i deleted all of the games i used the program on. My profile is perfect apart from this blemish and i'm sorry to myself and anyone that seen it and felt offended.
I hope you can find it in yourselves to forgive me what i have done.

Author:  Hikikomori [ Tue Nov 14, 2017 1:21 pm ]
Post subject:  Re: Appeal

Hi Toxic Goat, thank you for appealing, there a still some steps and information we need to continue with the appeal. Please read this FAQ and follow all instructions and answer all questions it gives. viewtopic.php?f=11&t=698

For example we will need to know what games you cheated in, and what games you have relocked. You will also need to manually update each game as well so that your information refreshes.

I have also noticed that some stat pages for the games you cheated are having errors. This can usually happen if you family share or refund games, or if fraud has occured and games have been removed from an account. Has anything like that happened to you ?

Author:  ToxicG0AT [ Tue Nov 14, 2017 9:15 pm ]
Post subject:  Re: Appeal

Yeah i removed all the games from my account permanently using the support on the game home page then permanently removing the game from the account as i cheated on it.

Bugger, i didn't think about writing down the names of the games i just wanted them off my account so that they was gone.

Author:  Hikikomori [ Wed Nov 15, 2017 2:11 am ]
Post subject:  Re: Appeal

You may be able to find out the names by checking account details under the account tab in steam and looking at products and activations to see a purchase history that might include removals.

One issue we have is that because the games no longer exist on your account, we can't resync the stat page to show that you have 0 achievements in the game. We are unable to correctly reset the game pages back to zero.

I'll send a message to the administrator to see if there's a possibility of rectifying it internally in the database, but that unfortunately means we can't move along in this appeal due to a technicality.

If its possible, you might be able to readd the games to the account using the support function, I believe theres a section for, "oops I accidently removed it and didn't want to."

Author:  ToxicG0AT [ Thu Nov 16, 2017 1:16 pm ]
Post subject:  Re: Appeal

ok ill get the names of the games ill have a look thanks for all your help

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